Owner FAQ

For owners who have listed their cars with Maven Car Sharing.

  • Joining Maven Peer

  • A Maven Car Sharing program that lets GM owners list their car for rental on the Maven app and earn money for doing it.
  • We're looking for owners who:

    • have a GM model year 2015 or newer*
    • can park their car in southeast Michigan and Chicago**
    • have a car that sits idle during the day, night or weekend
    • are 18 years of age or older
    • have a valid U.S. or International driver's license
    • enroll and are approved as a Maven Peer owner
    • accept the Maven Owner Agreement Terms & Conditions

    • In addition to the requirements listed above, Maven reserves the right to decline membership or terminate ownership at any time. (Refer to the Maven Owner Agreement Terms & Conditions for more information.)

      *Cars excluded include: CVO cars, salvage title cars, cars with an open recall, and manual transmission equipped cars.

      **More markets coming as Maven Peer expands!
  • Go to owner enrollment to sign up. Complete the enrollment form by providing some basic personal information and your car's identification number (VIN), which can be found on your car's registration or insurance documentation, or where the corner of your car's dashboard meets the windshield.
  • Right now we are in southeast Michigan and Chicago, with plans to launch in more markets. Please check our website for news on additional markets!
  • After you complete your enrollment to be a Maven Peer owner, you will be contacted within one business day to learn next steps. To help expedite the process, be sure to respond to the enrollment confirmation email to confirm your email address.
  • We use, store, and process your information to provide and improve our Services, and ensure a secure, safe, and trusted experience. For specific details on how we may collect and use your information, please refer to our Privacy Policy .
  • No, we take privacy very seriously. Maven drivers will not be able to see any Maven owner information, they will only be able to view details of an owner's car that is available to rent.
  • You can join Maven Peer, however at this time you may not list your Maven Gig car with Maven Peer. If you have a personal car that you want to list with Maven, you can do so (provided the car meets our eligibility requirements.)
  • If you are a Maven Car Sharing member, you can also enroll in Maven Peer to list your personal car for rent (provided the car meets our eligibility requirements.) To enroll, go to owner enrollment .

    Also, as an approved Maven Car Sharing member, you may reserve Maven Peer cars if they are available in your market.
  • Yes! You may enroll to become a Maven Peer owner, but please note that company owned cars may not be listed to rent.
  • Program eligibility depends on various factors, such as where you park your car and the type of car you own. If you do not park your car in an eligible ZIP Code or own an eligible GM car, we will put you on our waitlist and notify you as soon as you are eligible to participate.
  • Maven Peer Cars

  • Most 2015 or newer GM cars are eligible.

    For certain model year cars, we will need to validate at an individual VIN-level. This includes 2015 Cadillac Escalade, Chevrolet Silverado, Chevrolet Spark, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon, GMC Yukon XL; 2017 GMC Acadia.

    After you’ve enrolled, you will receive a confirmation if your car is eligible.

    Unfortunately, a few GM cars are not eligible due to device compatibility. This includes 2015-2017: Buick Enclave, Chevrolet Traverse, GMC Acadia, GMC Savanna, Chevrolet City Express, Chevrolet Express Van; 2018: Chevrolet City Express, Chevrolet Express Van, GMC Savanna
  • We appreciate your interest! Non-GM cars are not eligible at this time.
  • In most cases, you are able to enroll a leased car in Maven Peer. Before listing your car, we recommend reviewing the terms of your lease (and any other accompanying financial documentation) to ensure there are no restrictions for you to participate in car sharing programs.
  • Not at this time.
  • Getting Your Car Ready to Rent

  • As a owner, you are a key member of our community and have unique responsibilities. We ask that owners follow these community standards:

    • Accurate Scheduling
    • Maintaining your car's availability schedule and blocking off time is important to ensure you are not only maximizing your earning potential, but that you have access to your car when you need it. Be proactive by logging into your Owner Dashboard regularly, check on upcoming reservations, and block off time on your car when you need it.

    • Cleanliness
    • A clean, well-maintained car is integral to your driver's experience, and keeps them coming back (so you can maximize your earnings.) It also sets the standard for how you'd like your car to be treated. We recommend that before each rental, you make sure your car is clean and all personal items are removed.

    • Maintenance
    • Keeping your car's regular maintenance up to date, such as oil changes and tire rotations, ensures your drivers have a safe and pleasurable experience.

      For further information on Maven owner responsibilities, please refer to the Maven Owner Agreement.
  • Congratulations and welcome! Next, you will be contacted by a dedicated Maven Peer Mentor within 24 hours to schedule an appointment to make your car ready for rent. This appointment will include an inspection of your car, taking photos for your listing, installing the technology needed to allow drivers to access and drive your car with the Maven app, as well as outfitting your car with some Maven decals, materials, and a charging cord.
  • Installing Maven's technology in your car will allow drivers to access, drive, and secure your car during their reservation through the Maven app.

    It will also disable the car's starter (when not in use by you or a verified driver) to help prevent car theft. As the owner of the car, you can still use your regular key and key fob to access and start the car when you need it for personal use.
  • For the first three months after Maven launches a new market, owners that are approved will not be charged for the technology or installation of the technology in the car (a $200 value).
  • The process will take around 4-6 hours. If for some reason we need more time, we will contact you immediately to provide an updated estimated time of completion.
  • The person who you met at your appointment and assisted in onboarding your car will contact you. Should you have any questions before, during, or after, please reach out to your onboarding contact.
  • Yes, we have pre-approved areas where you can list your car for pick-up/return.

    Additionally, any locations with restricted access will only be permitted to be rented during the time which the location is open for accessing and exiting.
  • Since some cars are not push to start, drivers will need the key to start the car. We've provided a lockbox that will keep your key secure in your car in between rentals. When a Maven driver reserves your car, they will be given a code that allows them access to the lockbox for that reservation.
  • Yes, the Maven decals are subtle and make it easy for drivers to locate your car. They also help attract new, potential drivers in your area.
  • It is your car, so if you are a smoker, you are allowed to smoke in it. We do not allow smoking by Maven drivers in any of our cars.

    If you do smoke, please indicate this in your car's location description so that Maven drivers are aware and can make the best decision for themselves when renting a car with Maven.
  • Ensuring that your car is clean and well-maintained car makes Maven a better experience for all of us. It helps to create a better relationship between you and you drivers and sets the standard for how you’d like your car to be treated.

    Some suggestions:

    • Ensure your car is clean by checking it before scheduled reservations

    • Take your car in for regular maintenance, like oil changes and tire rotations

    • Wash and vacuum your car once a week (or more if you have several reservations in one day)

    • Keep small wash towels or a portable vacuum cleaner in your trunk to help drivers tidy up after their reservation

    • Leave a note in your description reminding drivers to take their trash with them
  • Owners are responsible for completing and paying for all regularly scheduled maintenance on their car. All cars should be maintained in a manner that is safe to operate by not only Maven drivers, but the owner, too. This includes no modifications, devices, equipment, or other items that could interfere with the safe operation of the car. For further information, please refer to the Maven Owner Agreement .
  • Scheduling Your Car's Availability

  • Visit your Owner Dashboard, click Schedule, and then select that day(s) and time(s) you wish to block time on your car from being rented (so you have your car when you need it.) Any time not blocked off will be time in which a Maven driver can reserve your car.

    Days and times are recurring each week. For example, if you block off Monday from 9 a.m.–11 a.m., every Monday will be blocked off from 9 a.m.–11 a.m. We encourage Maven owners to keep their car available for rent at least 50% of the time.
  • If you've blocked time on your car, Maven drivers won't be able to see your car in the Maven app during that time.

    Drivers may book your car immediately if time is not blocked off on your car, so it's important to keep your car's availability up to date in your Owner Dashboard.
  • Yes, as long as there are no existing reservations on your car you can update your car's availability.
  • You may block off time in hours or for the full day.

    Reminder: Days and times are recurring each week. We know that schedules and plans change, so be sure to change your schedule as needed each week.
  • Your scheduled blocked time is recurring in perpetuity. So if you block off Tuesdays from 1 p.m.–5 p.m., every Tuesday will have that time blocked until you change it.
  • We do not have a minimum requirement, but we encourage all owners to keep their car available as much as possible in order to maximize their earning potential. Another reason? We reward our Maven owners with a one time $150 bonus if they make their car available for rent at least 15 days per month (equivalent hours) for three consecutive months.
  • We understand that plans change and you may need your car during a time you had made it available to rent.

    If you do need to adjust your schedule, please check to make sure there are no scheduled reservations on the car at that time. Then, go ahead and change your blocked time.

    If there is a scheduled reservation during the time you need your car, you will not be able to change your scheduled during that time.
  • Yes. If you are out of town for a personal vacation or business trip, you are not prevented from renting your car. However, Maven owners are expected to keep their car maintained while it is available for rent, which includes keeping it clean, maintaining proper fluid levels (oil, coolant), tire pressure, etc. So if you think you'll be out of town longer than will allow you to meet your owner responsibilities, we suggest you ask a friend or family member to inspect and maintain your car while you're gone.
  • Choosing Your Car's Price

  • Yes. We will provide you with a recommended hourly and daily rate, as well as a range, based on our research for cars like yours in your area. You may choose to use the recommended rate, or select a different rate within the range.
  • We consider many factors when recommending hourly and daily rates for Maven Peer owned cars, like the make, model, and year of your car, as well as the ZIP Code where the car is listed.
  • Of course, once your car is listed you may adjust your rates at any time. Please note that any reservations scheduled under your previous rate will still hold to the previously set rate, and any new reservations made will be held to your newly established rate.
  • These are great ideas! Not at this time, but stay tuned.
  • Earnings & Payments

  • You will be paid on the 15th of each month. Your payout will be sent to your Stripe account and will consist of your car's completed reservations at 60% of the total reservation cost (excluding taxes).
  • To set up your Stripe account, log in to your Owner Dashboard, click Account, and under the Payout section, click on Add Stripe Account. Once in Stripe, provide the required information to set up your account.
  • Maven Peer owners will receive their payouts from their reservation earnings to their Stripe account on the 15th of each month. For months where the 15th day falls on a holiday or weekend, the earnings will be paid out on the previous business day. Additionally, for your very first earnings payout, it will take up to seven business days to see those funds in your Stripe account. After that initial disbursement, your funds will be deposited into your Stripe account within one business day.
  • Log in to your Stripe account and navigate to Payments to view your earnings paid out by Maven. If you earned on multiple reservations throughout the month, your earnings will show in one lump sum. You will also receive a monthly statement form Maven reflecting all paid reservations from the previous calendar month.
  • If you have questions regarding your earnings or reimbursement requests, please contact us at 586-922-0985 or email ownersupport@maven.com .
  • If you have having difficulty accessing your Stripe account, please contact the Stripe team at https://support.stripe.com .
  • Not at this time, but you can view earnings received by logging into your Stripe account through your Owner Dashboard.
  • The sharing bonus is our way of saying thanks for contributing to the sharing economy. Maven Peer owners who have their car available for rent for three consecutive months at a minimum of 15 days availability (equivalent hours) will be given a one-time bonus of $150 at the end of that three month period.
  • For each completed reservation on your car, you will receive 60% of the total reservation cost (excluding taxes/fees.) The remaining 40% is used by Maven to cover things like the car insurance on your car while in rental, OnStar's 24/7 emergency and convenience services, and unlimited WiFi.
  • Yes, for any car that is listed in the Maven Peer program, the owner will receive 60% of the reservation cost.
  • Your car's monthly earnings and rental volume are based on a variety of factors, including location, price, availability, and your car's make, model, and year. We recommend the following best practices to optimize your car's earnings:

    • Provide comprehensive instructions to your drivers

    • Let your drivers know where and how to pick up and return your car. The easier it is for them to access your car, the more likely they'll rent it again.

    • Manage your car's availability

    • Having an up to date schedule prevents last minute cancellations, which leads to lost earnings and cancellation fees. Cars with higher availability earn more.

    • Take care of your car

    • Drivers love a clean, well-maintained car!

    • Let your friends know you're sharing your car.

    • Twitter, Facebook, Instagram, email, text - whatever works for you. Write a detailed description of your car.
  • Income earned from car sharing activities is subject to federal income taxes and may also be subject to state income taxes. You may be able to deduct certain related expenses from your income. You should maintain detailed records of your income and expenses from car sharing (i.e. a log). Since each individual’s tax situation is unique, please consult with a tax professional for specific information regarding your car sharing income and deductions.
  • You will be treated as an independent contractor. Maven will not withhold taxes from any car sharing payments due to you. You may wish to consider making estimated tax payments. Maven will issue you a Form 1099 if your income exceeds IRS reporting thresholds. Consult a qualified tax professional for additional information.
  • No, Maven will calculate relevant taxes imposed on the driver (such as sales tax), collect these from the driver, and remit to the relevant tax authority as appropriate.
  • Not at this time.
  • Let's Go!

  • All drivers must apply and be approved by Maven. Our drivers must be 18 years or old, and each prospective member's application has a driver's license check and identity verification background check.
  • Driving history information is not available to you, but Maven has done the vetting for you. All drivers are approved Maven members which means that we have completed a Driver’s License check and identity verification background check on the driver.
  • Maven drivers are:

    • Approved Maven Car Sharing members and have agreed to our Member Terms & Conditions, which outline their responsibilities as a driver
    • Expected to return your car in the same condition as they received it, including fuel level, and return it to the location where they picked it up
    • Required to complete a pre- and post-trip report where they should indicate any noticeable damage/condition related issue
    • Charged a fee and may even be removed from the program if they do not follow the rules

    • Please refer to the Maven Member Agreement for more information on driver responsibilities.
  • If you would like to submit feedback on how the car was returned by a driver, please email ownersupport@maven.com .
  • Maven drivers are responsible for returning the car on time or extending their reservation (if available) through the Maven app.

    If a driver does return a car late resulting in an inconvenience to you or another driver, we will compensate for any late usage at a 60% rate to you. Also, we will compensate Maven Peer owners $30 per hour each hour the car is late, up to 3 hours for the inconvenience.
  • If you believe a driver has returned your car excessively dirty, please email ownersupport@maven.com with photos and any relevant receipts for cleaning. Provide us with as much detail as possible. We will review the information submitted and reimburse extensive cleaning up to $100.
  • Maven has a zero tolerance policy for smoking in Maven cars. If a driver returns your car with evidence of smoking, and you do not smoke in your car per your onboarding agreement, you can submit a cleaning reimbursement request to ownersupport@maven.com . Include photos if there is evidence of ashes, your name, VIN, and a date/time stamped receipt of the cleaning cost. After we receive your request and documentation, we will review and reimburse you for the cost of cleaning your car (up to $150).
  • Our drivers are responsible to return the car with the same level of fuel that was in the car when they picked it up. If a driver returns a car with 1/4 tank or less than when they started their reservation, please let us know. We will charge the driver a low fuel fee and reimburse you for the cost to refuel to the amount that was deficient. (Note: Cost per gallon will vary based on car type.)
  • If a driver cancels their reservation on your car within 24 hours of the scheduled reservation start time, you will still be compensated for 60% of the cost of the reservation (minus applicable taxes.) If the reservation is canceled more than 24 hours in advance, we do not charge the driver, so you would not be paid for that reservation.
  • For most cars, drivers will not need your car key as the Maven app will allow them to unlock, lock, start, and turn off the ignition. For cars that do not have a push start button, a lockbox will be placed in the car underneath the passenger side seat, which will hold your key for Maven drivers to access and use while renting your car.

    If you have a non-push start button car, we will provide a lockbox for your car in which your car key will be kept. The lockbox will be secured with a code that only the Maven driver will be provided (and will only work during their reservation.)
  • We recognize that a Maven driver may forget to return the key. If we find that a driver forgets to return your key, we will contact you and arrange to have a replacement key made for you. Please do not take your car to a dealer for key replacement, as we'll need to provision the key so that it effectively works with the technology in your car to access and start your car.
  • If you have difficulty placing your car's key back into the lockbox, or are unable to secure the lockbox, please contact us at 586-922-0985. We will assist so that the key is secure and available for the next driver reserving your car.
  • We recommend you use your spare key. However, if you can't locate your spare key and need to use your car, you may access the key in the lockbox with the use of a six digit code. To obtain that code you will need to contact us at 586-922-0985. Please be sure to place the key back in the lockbox when you are done using your car so that the next person who rents your car will be able to start their trip using the key.
  • If you believe your car was damaged during a reservation and the extent of the damage is greater than what is considered normal wear and tear (details below) please contact us at 586-922-0985 to report the concern within 24 hours of noticing the damage. Be sure to take photos of the damaged area of the car and submit to ownersupport@maven.com , along with other pertinent detail like the size/depth of the damage on the car, your car's VIN, and your name.

    Maven's guidelines for normal wear and tear are:

    • Fewer than 4 dings (less than 2") per panel
    • 1 dent or 2 scratches (less than 4") per panel
    • Cracked glass less than 1/2" in diameter

    • Interior
    • Removeable stains and minor carpet wear
    • Tears smaller than a 1/2"

    • Misc.
    • No missing equipment
    • Broken parts
    • No instrument panel warning lights or messages illuminated

    • Wheels and Tires
    • Undamaged tires with at least 3/32" tread
    • Wheels with scratches or gauges less than 3"
  • You're covered by our $1,000,000 insurance policy if a Maven driver gets into an accident while in reservation with your car. If you notice damage on your car, or Maven is informed of an accident/damage by a driver or third party, Maven will need to verify that the damage occurred during a rental. Once confirmed, we will submit a claim on your behalf to Maven's insurance provider. Our insurance provider will keep you informed of the car's repair status and provide you an allowance of $30/day for a rental car while your car is being repaired.

    In the unfortunate event your car is not repairable, Maven's insurance provider will work with you to settle your account for the estimated value of your car.
  • Maven Peer cars are insured through Maven’s insurance policy when they are in a reservation, being driven by a Maven member. If one of our Maven members causes damage to your vehicle during a reservation, Maven may charge the member a $750 damage fee. We will work with you through our insurance partner to complete the necessary repairs at no cost to you. At all other times outside of a Maven member reservation, including when you are using your car for personal use, your own insurance policy will apply. Note that the damage fee can apply for collisions, windshield cracks, vandalism, dents, scratches, and third party damage that may occur during a reservation, but NOT normal wear and tear to your car.
  • Besides the $30/day allowance that you can use toward a rental car while your car is being repaired, any scheduled reservations on your car at the time of the incident will be paid out to you at the 60% rate you receive for completed reservations.*

    *Exception: Jersey City
  • If you notice your car is not parked where it should be, contact us at 586-922-0985 to let us know so we can inform the driver (and possibly fine them). If the car is near the pick-up location, feel free to move it back to your assigned parking location. If you are not sure where your car is, let us know and we will work to locate your car and get it returned to you as soon as possible.
  • If you find an item that is not yours, call us at 586-922-0985 to report the item left behind. Please leave the item in your car. If we are able to confirm which driver it belongs to, we will work with that driver to arrange a time for them to reserve your car again for a brief period so that they may retrieve the item. If the item in question is concerning and/or an illegal substance, do not use your car and report this immediately to us.
  • If you find an item in your car that is concerning in nature (ex: illegal substance, weapon), please contact us immediately to report the issue. If you discover this item while driving, please pull over and park the car safely as soon as possible and then contact us to report the issue.
  • Maven drivers are liable for any traffic tickets, parking citations, and other infractions that occur during their reservation. If the car is street parked, the driver is also responsible for any parking citation the car receives up to 24 hours after their trip end time, unless someone else takes possession of the car (such as the owner or another driver).
  • If you receive a parking ticket, please pay the ticket and then email a scanned copy of the ticket and proof of payment to ownersupport@maven.com . We will refund you for the cost of the ticket, plus a $15 inconvenience refund.
  • Yes, Maven Car Sharing cars have a mileage cap of 180 miles per 24 hour period. If drivers exceed that amount, they are fined and owners will be reimbursed at $0.25/mile for all miles traveled over the reservation mileage allotment.
  • If you receive a ticket for a toll, or you find toll charge on your toll account that occurred during a reservation, please pay the toll and email a copy of the ticket or report to ownersupport@maven.com . We will reimburse you for the amount of the toll incurred during a reservation.
  • No, it is illegal for drivers to use disabled placards or parking privileges that were not issued to them.
  • For any accidents or damage incurred during a reservation on your car, Maven works with our insurance partner to get the car to an approved in-network shop to provide an estimate and make repairs.
  • We recommend that you remove all personal items from your car as part of your preparation for a reservation. Maven's insurance provider does not cover loss of personal items.
  • No, regular maintenance services, such as oil change and tire rotations, are the owner's responsibility. (Check out our Owner Agreement for more info.)

    Maven's guidelines for normal wear and tear are:

    • Fewer than 4 dings (less than 2"") per panel

    • 1 dent or 2 scratches (less than 4"") per panel

    • Cracked glass less than 1/2"" in diameter

    • Interior
    • Removeable stains and minor carpet wear
    • Tears smaller than a 1/2""

    • Misc.
    • No missing equipment
    • Broken parts
    • No instrument panel warning lights or messages illuminated

    • Wheels and Tires
    • Undamaged tires with at least 3/32"""" tread
    • Wheels with scratches or gauges less than 3"""
  • If you believe your car has been stolen or is missing, please contact us immediately at 586-922-0985. Maven will work to locate and recover your car. If we are unable to locate your car, Maven will inform you to report the car as stolen to the police. If the car is associated to an active reservation, we will also file a claim with Maven's insurance provider.
  • So that our drivers can access the car (and use the OnStar service while in reservation), your personal OnStar account will not be available. This means you will not have access to the OnStar remote key fob/GM Brand app. This also ensures the privacy of our drivers.

    You may still use your own key fob to unlock, lock, remote start, and honk horn/flash lights. If you need assistance unlocking, locking, or honking horn, OnStar can help (1-888-4-ONSTAR).
  • Pets are not allowed in Maven Peer cars. If you notice evidence that a pet was in your car, please contact us at 586-922-0985 to report the issue. Also, if there is visible proof, please send photos to ownersupport@maven.com .
  • If your car was towed during a Maven reservation or as a result of a driver's actions, we will assist in retrieving your car and charge the driver for the tow fees. If your car was damaged as a result of the tow, Maven will make a claim so that our insurance provider can start the process to provide an estimate and repair your car.
  • To ensure your car is secured between reservations, your engine is disabled from starting to prevent theft. If you have time blocked on your car for personal use, this disablement will be removed once you unlock your car with your key fob. After you access your car, if you see a Theft Deterrent message, please contact us at 586-922-0985 and we will assist so you can get on your way.
  • Insurance & Damage

  • We've got your back. Maven Peer cars are insured through our $1,000,000 auto liability insurance policy, so you can rest assured about the safety and security of your car. Coverage also includes comprehensive collision, theft and rental car insurance.
  • Yes, because Maven's insurance only covers your car when it is in a reservation. If your car is available for rent but not in an active reservation, or is blocked for personal use, your personal auto insurance should cover the cost of any damages or repair.
  • No. If your car is involved in an accident or is damaged while in a reservation, your car is fully covered by Maven's policy and you are not required to pay any damage fees or repairs.
  • It should not, because the car is insured through our insurance while in reservation and because you were not the driver.
  • You will receive a stipend of $30 per day from the day the car arrives at the approved repair facility until the repairs are completed (up to 30 days.) If your car rental exceeds $30 per day in order to have a "like vehicle", we will work with you to compensate you for the difference.
  • Any scheduled reservations on your car up to 7 days from the time of the reported accident or damage will be paid out to you at the 60% rate you receive for completed reservations.*

    *Exception: Jersey City
  • No, please use your own proof of insurance. Maven's insurance is only in effect when your car is in a reservation by a Maven member.
  • Our partner insurance carrier provides gap insurance, which covers the difference between the balance owed on your car lease or loan and what our insurance provider will cover if your car is considered a total loss.
  • Account Information

  • To update your personal information, log in to your Owner Dashboard and make any necessary edits in the Account section. Information that is editable includes, your name, address, contact information, and Driver's license information. Please note you may not edit your car information, including your car's photo or location description.
  • At this time, you cannot add more than one car to your account.
  • It happens! There is no limitations to how many times you can attempt to login, but if you can't remember your password, click on ""Forgot Password"" and you'll be sent an email with instructions on how to reset your password.

    Passwords should be a mix of upper and lowercase letters, numbers, and special characters with a maximum of 25 characters.
  • If you think you entered your VIN incorrectly during enrollment, you will have an opportunity to re-enter your VIN during your account creation.
  • Log in to your Owner Dashboard to view information about your car. You can schedule when your car is not available and set pricing.

    If you wish to change where your car is located, you will need to contact us at 586-922-0985 or email ownersupport@maven.com so that we can make sure your requested new location is eligible, and provides consistent connectivity for drivers needing to access your car.
  • Parking

  • You are allowed to have your car's parking location as on street.
  • If you do not have a reserved spot, you should do your best to park as close as possible to your car's listed parking location when it is available for rent (within 1,000 feet).

    You must also acquire and renew any parking permits required for your parking location if you intend to park your car in the street. Drivers will only be responsible for any parking-related violations up to 24 hours after they end a reservation with your car. Owners are responsible for any citations or tow charges after that time.

    We recommend checking on your car for any damage, including collision, vandalism, or theft between active Maven reservations. Also, be sure to communicate any parking restrictions and/or requests for your parking location with your drivers in your location description.
  • If your car's parking location is on the street, you are responsible for applying for, purchasing, and renewing any parking permits required. If a driver receives a parking citation due to an owner's inability to acquire or maintain a valid parking permit, the cost of the parking ticket will be passed on to the owner.