What do I do if the car needs maintenance?

We cover regular maintenance for Maven Gig reservations.

If the car is in need of repairs, make an appointment with one of the approved repair facilities listed in the FAQ card in the car's glovebox. If you are not near one of those service centers, call Maven's partner, Element, at 1-800-572-2936 and you will be directed to a repair facility. When you get to the repair facilty, provide your vehicle info and inform the service manager this is a Maven car. Payment will be made on your behalf.

If the estimated repair time exceeds 24 hours, schedule a swap in the Maven app and call us at 1-844-HIMAVEN.

If you choose to wait for the repairs to be completed, keep your complete work order so we can confirm the nummber of days the car was out of service.