If any damage or loss (such as theft or vandalism) occurs to a car while in your possession, then your liability may vary based on the addition of a Damage Protection Plan.
If you have a Full Protection Plan, you will not be responsible for paying a damage responsibility fee. Our claims team will review your claim and you will be able to reserve a new car in the Maven app*.
If you have a partial protection plan, you will be responsible for paying $1000 as part of your damage liability fee. Once this step is completed and our claims team has reviewed your claim, you will be able to reserve a new car in the Maven app*.
If you chose no additional protection plan, you will be responsible for paying for damages up to the full cost of the vehicle. You will be unable to reserve a new car until your claim has been investigated and resolved.
See your Maven Gig Rental/Lease Agreement for details.
*Provided the Terms and Conditions of the Rental Agreement have not been violated, and there are no outstanding balances owed.